Privacy Policy
Last updated: June 2026
1. Information We Collect
DebtoNote collects information that you provide directly when creating an account, submitting a case, uploading documents, or communicating through the Platform. This includes account information, case information, uploaded documents, communication records, and usage analytics.
2. Account Information
When you register on the Platform, we collect your name, email address, organization name, and any other details you provide during setup. This information is used to create and manage your account and to communicate with you about the Platform.
3. Case Information
The Platform stores case records, debtor information, claim details, and related data that you submit. This information is processed in order to operate the Platform's core functions and is accessible only to authorized users within your organization and any partners you choose to involve.
4. Uploaded Documents
Documents uploaded to the Platform are stored securely and used solely in connection with the case to which they relate. DebtoNote does not use uploaded documents for any purpose beyond providing the Platform's services.
5. Communication Records
The Platform logs communication activity, including outreach events, responses, and timeline entries, to support case management and provide an auditable record of actions taken. These records are accessible to authorized users of the relevant case.
6. Analytics
We collect aggregated usage data to understand how the Platform is used, to identify areas for improvement, and to maintain service performance. Analytics data is not linked to individual case content.
7. Security Measures
DebtoNote applies technical and organizational measures to protect the information stored on the Platform. These measures include encrypted data transmission, access controls, and regular security reviews. No system can guarantee absolute security, and users should also take reasonable steps to protect their own account credentials.
8. Your Rights
Depending on your location, you may have rights to access, correct, or delete personal data held about you on the Platform. To exercise these rights, please contact us through the Platform's contact page.
9. Data Retention
We retain your data for as long as your account is active or as needed to provide the Platform's services. Inactive accounts and their associated data may be removed after a reasonable period of inactivity. You may request deletion of your account and its associated data at any time.
10. International Processing
The Platform may process and store data in locations outside your country of residence. By using the Platform, you acknowledge that your data may be transferred to and processed in countries with different data protection laws than your own.